FAQs
How do I place an order?
To place an order, browse our collection and select the items you’d like to purchase. Choose your size and color preferences, then add the items to your cart. Proceed to checkout, enter your shipping details, and complete your payment. You’ll receive an order confirmation email once your order is placed.
Can I customize my order?
Yes! We offer custom design options for many of our products. If you have a specific design in mind, please contact us through our custom request form or email us at info@lizzyapparel.com to discuss your ideas.
What materials are used in your apparel?
We use high-quality fabrics for our apparel, including soft cotton blends and cozy fleece. Each product page provides detailed information about the materials used.
How do I care for my Lizzy Apparel items?
To keep your Lizzy Apparel items looking their best, we recommend following the care instructions on the garment’s label. Generally, we advise washing in cold water and tumble drying on low heat or air drying to prevent shrinkage and preserve the design.
What is your return and exchange policy?
We want you to love your Lizzy Apparel purchases. If you’re not satisfied, you can return or exchange items within 30 days of receipt. The items must be in their original condition and packaging.
How can I track my order?
Once your order has shipped, you’ll receive a tracking number via email. Use this number to track your package through the carrier’s website.
How can I contact customer service?
For any questions or concerns, please reach out to our customer service team at support@lizzyapparel.com. We’re here to help and will respond to your inquiries as quickly as possible.
Lizzy Apparel is more than just a clothing line; it’s a community of dreamers, like you, who want to wear what they love and love what they wear.
Follow your dreams. We’ll design them.
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